At Hard Rock Hotel & Casino Atlantic City, we strive to offer gaming as a form of adult entertainment that is enjoyed responsibly. We recognize that for a portion of the population, gaming is an activity that can lead to problems. At Hard Rock Hotel & Casino Atlantic City, we believe that gaming should be considered a planned and budgeted entertainment option, and that customers should never be encouraged to gamble beyond their means. We aim to reduce the risk of problem gambling by encouraging healthy, balanced and recreational play, and directing those who have concerns with their own, or someone else’s gambling behavior, to available resources.
WHAT IS PROBLEM GAMBLING?
Problem gambling includes all gambling behavior patterns that compromise, disrupt or damage personal, family or vocational pursuits. The following behaviors may signify a gambling problem:
- Sacrificing time from work, school, or family to gamble
- Feelings of remorse after gambling
- Gambling in order to recoup previous losses or pay off debts
- Feelings of decreased ambition or efficiency
- Borrowing money to finance gambling
- Reluctance to use “gambling money” for normal expenditures
- Selling personal belongings to finance gambling
- Self-neglect or neglect of family
- Gambling until every last dollar is gone
- Gambling longer than planned
- Gambling to escape worry or trouble
- Lying about money lost or time spent gambling
- Thoughts of self-destruction, depression, or suicide as a result of gambling
OUR COMMITMENT TO YOU
Hard Rock Hotel & Casino Atlantic City is committed to empowering customers and employees to recognize, understand, and prevent problem gambling. Through customer awareness, we aim to reduce the risk of problem gambling by educating customers about the risks of gambling, helping our customers understand how to adopt healthy play habits, and directing those with a gambling problem to the help they need. Our employees receive comprehensive training to identify problem gambling and to direct guests to available resources.
To further our responsible gaming objectives, we strive to serve alcoholic beverages responsibly and prevent underage gambling in our casino.
PREVENTING UNDERAGE GAMBLING
To promote responsible gambling, Hard Rock has a strict policy against underage gambling. We take all reasonable steps to prevent minors from gambling and loitering within the gaming areas. We have established policies that prevent our adult guests from bringing their children into gaming areas or leaving them unattended anywhere on-property. Failure to comply with our clear-cut policies may result in a guest losing his/her privilege to game.
If you should find a child left unattended, please do the following:
Notify the Security Department immediately. Stay with the child; do not remove them from the area until a member of the Security Department arrives. The child may have been given special instructions by his/her parent or guardian to stay in that area until they return.
AVOIDING PROBLEM GAMBLING
Casual gambling with affordable wagers can be a harmless and enjoyable pastime. Individuals can take steps to ensure they do not develop a gambling problem.
Know your limits:
- Set predetermined responsible limits with gambling funds you can afford to lose.
- Avoid gambling when feeling lonely, angry, depressed, stressed, or when coping with the death of a loved one.
- Do not use gambling as a way to solve personal problems or to impress others.
- Do not gamble if you are recovering from an addictive disorder or dependency.
- Do not allow gambling to interfere with work or family responsibilities.
- Avoid excessive use of alcohol when gambling. Alcohol can affect your judgment and interfere with your ability to adhere to predetermined gambling limits.
If you or someone you know decides that they have a gambling problem, the New Jersey Division of Gaming Enforcement has a self-exclusion program that allows problem gamblers to exclude themselves from casino gaming activities, including internet gaming, in New Jersey for one year, for five years, or for life.
To apply for the self-exclusion program, you may submit an application in person or online to the New Jersey Division of Gaming Enforcement. The online application is available at https://www.njportal.com/dge/selfexclusion.
HELP IS AT YOUR FINGERTIPS
If you or someone you know has a gambling problem, call 1-800-GAMBLER or log on to 800GAMBLER.org. The Problem Gambling Helpline offers confidential, non-judgmental assistance 24 hours a day, 7 days a week.
This information provides only a brief overview of the hazards associated with problem gambling and is not intended to provide a diagnosis of problem gambling.